Support

 

Types of Support

Milestone offers our customers support agreements containing many options to fit their business model, SLA, and budget regardless of organizational size.  The mission of Support is for the Milestone core team to advise, support, and facilitate the professional services and resources needed to:

 

    • Provide tier-appropriate technical support for the EPPM implementation.
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  • Support ongoing Organizational Change Management including Coaching & Mentoring, Education & Culture Building activities

  • Provide EPPM planning for the client organization’s evolutionary adoption of EPPM functionality

 

 

We are working on a resource for customers to post FAQ's, references to software Bugs and Fixes, product tips and tricks and to log support requests. While we are working on this, please feel free to submit your support request by emailing support@milestoneconsultinggroup.com